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Implementation and growth with EMET

Every contact startsa relationship.

Inquiries, conversations and the manager’s next step in one pipeline. amoCRM organises sales where decisions grow from customer conversations.

amoCRM / Product overviewVendor materials
Customer record in amoCRMSource ↗
CAPABILITIES AT WORK

From the first message to the next purchase.

09 tools to explore

FIND YOUR BUSINESS FIT

Capabilities become a working process.

Choose a workflow. Explore the steps and include relevant tools in your inquiry.

Turn the first message into a process: reply, qualify the need, agree on next steps and record the outcome.

  1. 01

    Message

    new deal

  2. 02

    Questions

    qualification

  3. 03

    Conversation

    offer

  4. 04

    Decision

    next stage

Messaging & chatsSales pipelineSalesbotSales activities

Illustrative workflow. Final stages and scope follow a review of your needs.

YOUR CAPABILITY SET

Start with what matters today.

Select tools of interest. Your choices carry into the contact form so we can start with your needs.

Found: 9Selected: 0
Let’s choose the tools together

Start by describing your needs. We’ll help define the first phase.

Discuss implementation

Feature availability depends on edition, plan and connected services.

CLOSER TO THE PRODUCT

See how it comes together.

Official vendor interfaces and illustrations. Open an image to explore the details.

01 / amoCRM

The whole deal story. In one place.

The pipeline shows where each sale stands. The deal record combines contacts, conversations, notes and activities so handovers retain context.

  • Stages tailored to your sales cycle
  • Contacts and companies linked to the deal
  • A clear next action for the salesperson
Explore the official source ↗
Customer record in amoCRMSource ↗

02 / amoCRM

Rules handle routine. People handle the conversation.

Digital Pipeline triggers configured actions at the right time, while Salesbot supports initial conversations. We test repeat inquiries, silence and handovers to a salesperson.

  • Triggers at pipeline stages
  • Automated activities and messages
  • A clear handover to a person
Explore the official source ↗
Digital Pipeline diagram from amoCRM’s tourSource ↗

03 / amoCRM

Different sources. One customer history.

Websites, email and calls can bring inquiries into CRM. Connect key channels first, then check how new conversations are linked to existing customers.

  • Forms for new inquiries
  • Email and calls in deal context
  • Check duplicates and contact ownership
Explore the official source ↗
Forms, email and inquiriesSource ↗

PART OF YOUR SYSTEM

Connect with what already works.

01

Advertising source

Capture UTM tags and inquiry sources. Agree on qualified-lead and sale definitions.

02

Telephony and messaging

Check the provider, access permissions, widget fees and channel terms.

03

CRM → delivery

Define a separate system and data exchange for stock, finance and manufacturing.

EMET × amoCRM

From capabilities to your daily work.

Start with the process and people using the system. Define the first phase and validate it through real tasks.

  1. 01

    Understand processes

    Roles, data, bottlenecks and expected outcomes.

  2. 02

    Design

    First-phase scope, integrations and acceptance criteria.

  3. 03

    Configure

    Workflows, permissions and migration of relevant data.

  4. 04

    Launch

    Testing, role-based training and launch support.

  5. 05

    Evolve

    Team feedback and the next automation phase.

First-phase deliverableA working workflow, a prepared team and an agreed system development plan.

A CLEAR BUDGET

What goes into your project.

01

Licences and services

Edition, users, hosting and paid integrations. Verify current vendor terms.

+

Implementation

Design, configuration, data, integrations and training. Scope follows the first phase.

+

Ongoing support

Team support, updates and workflow development. Terms fit your configuration.

BEFORE THE NEXT STEP

Questions that matter.

Official website ↗
amoCRM or Bitrix24?

Compare against your process. Consider amoCRM for sales and conversations; also assess Bitrix24 for broader task and internal-process needs.

Will Salesbot replace a salesperson?

It follows a configured workflow. Complex questions, negotiations and exceptions go to a person.

Is every messaging integration free?

No. Availability and cost depend on the channel and integration. CRM subscriptions, widgets and provider fees are separate.

Can we migrate our current database?

Check export formats, duplicates, fields and relationships. A trial import validates the result before full migration.

What can a manager see?

Pipeline status, deal movement and team activity. Agree on data-entry rules so reports reflect actual work.

EMET × amoCRM

Now, let’s talk about your business.

Tell us what you want to change. We’ll explore how this platform can support your company.

Discuss implementation

Product materials belong to their respective owners. Business workflows and project delivery by EMET.

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