Skip to content
Implementation and growth with EMET

Sales, tasks, people.Working as one.

A customer gets in touch, a manager builds the deal, your team delivers. Bitrix24 connects each step in one workspace.

Discuss implementationExplore capabilities
Bitrix24 / Product overviewVendor materials
CRM: deals and customer relationshipsSource ↗
CAPABILITIES AT WORK

From first contact to work delivered.

09 tools to explore

FIND YOUR BUSINESS FIT

Capabilities become a working process.

Choose a workflow. Explore the steps and include relevant tools in your inquiry.

For a team handling inbound inquiries: capture the source, assign an owner and follow through on the agreement.

  1. 01

    Inquiry

    CRM contact

  2. 02

    Qualification

    the right pipeline

  3. 03

    Deal

    task for the delivery team

  4. 04

    Completion

    result in the report

CRM & pipelinesContact centreRules & triggersAnalytics & AI

Illustrative workflow. Final stages and scope follow a review of your needs.

YOUR CAPABILITY SET

Start with what matters today.

Select tools of interest. Your choices carry into the contact form so we can start with your needs.

Found: 9Selected: 0
Let’s choose the tools together

Start by describing your needs. We’ll help define the first phase.

Discuss implementation

Feature availability depends on edition, plan and connected services.

CLOSER TO THE PRODUCT

See how it comes together.

Official vendor interfaces and illustrations. Open an image to explore the details.

01 / Bitrix24

Every inquiry. A clear next step.

Bring the customer journey into one record. Managers see conversations, agreements and activities; leaders see the pipeline and their team’s work.

  • Multiple pipelines for different sales processes
  • Activities and reminders in the customer record
  • Connect telephony and messaging channels
Explore the official source ↗
CRM: deals and customer relationshipsSource ↗

02 / Bitrix24

Turn customer promises into work your team can track.

Connect sales to delivery. Give each task an owner, deadline and definition of done, with discussions kept in context.

  • Kanban, list and Gantt views for different teams
  • Dependencies, templates and recurring tasks
  • Monitor workload and time spent
Explore the official source ↗
Tasks and projectsSource ↗

03 / Bitrix24

Keep everyone connected. Between meetings, too.

Discuss work in chats, meet on video and keep shared materials close. Collabs provide a workspace for external participants.

  • Calendars and meeting coordination
  • Documents, shared storage and a knowledge base
  • Roles and access for employees and guests
Explore the official source ↗
Team collaborationSource ↗

PART OF YOUR SYSTEM

Connect with what already works.

01

Website → CRM

Pass form fields, source and consent into the record. Check deal creation and distribution across managers.

02

CRM → 1C

Integration depends on your 1C configuration: define the system of record for products, prices, customers and statuses.

03

Cloud or on-premise

Choose hosting based on custom development, administration and data requirements.

EMET × Bitrix24

From capabilities to your daily work.

Start with the process and people using the system. Define the first phase and validate it through real tasks.

  1. 01

    Understand processes

    Roles, data, bottlenecks and expected outcomes.

  2. 02

    Design

    First-phase scope, integrations and acceptance criteria.

  3. 03

    Configure

    Workflows, permissions and migration of relevant data.

  4. 04

    Launch

    Testing, role-based training and launch support.

  5. 05

    Evolve

    Team feedback and the next automation phase.

First-phase deliverableA working workflow, a prepared team and an agreed system development plan.

A CLEAR BUDGET

What goes into your project.

01

Licences and services

Edition, users, hosting and paid integrations. Verify current vendor terms.

+

Implementation

Design, configuration, data, integrations and training. Scope follows the first phase.

+

Ongoing support

Team support, updates and workflow development. Terms fit your configuration.

BEFORE THE NEXT STEP

Questions that matter.

Official website ↗
Where should we start?

Start with one process and outcome, such as capturing every inbound inquiry. Then add automation, reports and other teams.

Does the entire company need to switch at once?

No. The first phase can focus on sales or a project team. Define the process owner and working rules.

Does every plan include every feature?

No. Automation, BI, AI, limits and some integrations depend on the plan and hosting. We verify the scope before purchase.

Can we migrate from our old CRM?

We first assess exports, relationships and data quality. A trial migration confirms what history can be retained.

Does Bitrix24 replace accounting software?

CRM workflows are not statutory accounting. We define a separate accounting system and the required exchange.

How will the team learn the system?

Using its own workflows: handle an inquiry, assign a task and close a deal. We provide role-based instructions and launch support.

EMET × Bitrix24

Now, let’s talk about your business.

Tell us what you want to change. We’ll explore how this platform can support your company.

Discuss implementation

Explore other platforms

Product materials belong to their respective owners. Business workflows and project delivery by EMET.

All platforms