Audit of the process and data
2. Design: pipelines, roles, record cards and data quality rules.
A CRM should mirror the business process. We implement Bitrix24 after reviewing the pipeline, roles, data and management rhythm; otherwise the system will carry the existing disorder into a new interface. EMET is an official Bitrix24 partner [[PARTNER_LEVEL_BITRIX24]].
Sound familiar?Sales, tasks and team chats live in different places, The manager can't see the state of deals and tasks without asking, Reminders and deadline control rely on memory
Platform Implementation
2. Design: pipelines, roles, record cards and data quality rules.
migration, automation of repetitive steps, the integrations you need.
team training and monitoring of use after launch.
Bitrix24 combines CRM, tasks and communication, and that is both its strength and its risk: it's easy to set up everything and connect nothing to the real work. So first we define how the team works, what data is needed for decisions and who is responsible for its quality.
CRM process audit · Data migration · Setting up pipelines and roles · Automating repetitive steps · Training and support
A team that works by one process.
A manager who sees the state of the pipeline and tasks.
Data fit for management and further automation.
The cost of waiting
The process will stay dependent on informal manual agreements.
Problems with deals will be discovered late.
It will be hard for the manager to see the next management step.
the share of deals with a full history in the system.
the deal report matches what the head of sales says.
no parallel spreadsheets.
With an audit of the process, roles, data and the points where information gets lost. Only then is the configuration defined.
Yes, if the data is accessible and the rules for cleaning, matching and checking are defined in advance.
Teams that need CRM, tasks, communication and control in one workspace.
Services: CRM Implementation · CRM Automation · System Integrations Platform: Bitrix24
Hershey
In 1999 Hershey launched new systems before Halloween and could not fill $100 million in orders, even though the goods were in the warehouse. A case analysis.